Thinking about ending your Equinox membership? Whether you’re relocating, switching gyms, or adjusting your budget, this comprehensive 2025 guide breaks down how to cancel your Equinox membership—the right way.
We’ll explore online cancellation, how to handle it within the first year, after one year, via phone, email, letter. You’ll also learn about potential Equinox cancellation fees, freezing your membership, and your rights as a member.
Why Cancel Equinox?
Equinox is a premium gym, but its high cost, location changes, or shifting goals may lead people to cancel. Some of the most common reasons include:
- Relocating to an area without an Equinox location
- Financial cutbacks
- Switching to more affordable or boutique fitness options
- Dissatisfaction with customer service or amenities
Can You Cancel Equinox Membership Anytime?
Not quite. Equinox contracts often come with 12-month commitments or month-to-month options. The cancellation process depends heavily on when you joined and your contract type.
How to Cancel Equinox Membership Within First Year
Cancelling within your first year can be tricky if you signed an annual agreement. Here’s what you need to know:
| Scenario | Cancellation Allowed? | Cancellation Fee |
|---|---|---|
| Moving 25+ miles from any Equinox | Yes | Possibly waived with proof |
| Medical reasons | Yes | May require doctor’s note |
| Change of mind | No | Early termination fee applies |
Important: Equinox usually requires 30 days’ notice before cancellation.
How to Cancel Equinox Membership After One Year
Once your initial contract ends, your membership typically transitions to month-to-month. At this point:
- You can cancel with 30 days’ written notice.
- No cancellation fee applies.
- You can cancel in person, via email, or by mail.
Equinox Membership Cancellation Online – Is It Possible?
While Equinox doesn’t prominently promote online cancellations, some users have reported success:
- Log into your Equinox account online or on the app.
- Navigate to Account Settings > Membership.
- If eligible, you may see an option to “Request Cancellation.”
- You will still need to confirm via email or phone.
Pro Tip: Screenshot any cancellation requests for your records.
How to Cancel Equinox Membership via Email or Letter
If you prefer a paper trail, here’s how to cancel with a letter or email:
Sample Equinox Cancellation Letter:
To: Equinox Membership Services
Subject: Request for Membership Cancellation
Dear Equinox Team,
I am writing to request the cancellation of my Equinox membership, effective [Date]. My member ID is [Member ID], and I attend the [Club Name] location.
Please consider this my 30-day notice. Kindly confirm receipt and final billing information.
Sincerely,
[Full Name]
[Phone Number]
[Email Address]
Email it to: memberservices@equinox.com or submit via your club’s contact form.
Equinox Membership Cancellation Phone Number
To cancel by phone, call your home club location or the Equinox customer support line:
- Main Support: 1-866-332-6549
- Hours: Monday–Friday, 8 AM – 5 PM (local time)
Be ready with your membership number, and expect them to ask for written confirmation as follow-up.
How to Cancel Equinox Membership on App
The Equinox mobile app currently does not support full cancellations, but you can:
- Submit a cancellation inquiry via the Help section
- Contact Member Services directly from within the app
It’s best used for initiating cancellation rather than finalizing it.
Equinox Cancellation Fee – What to Expect
| Contract Status | Fee Applies? | Amount |
|---|---|---|
| Within 1st year | Yes | Varies ($100–$300) |
| After 1st year | No | $0 |
| Valid Medical/Relocation | Usually Waived | $0 |
Read your original membership agreement to verify if an early termination clause exists.
Can I Freeze My Equinox Membership Instead?
Yes, Equinox allows members to freeze their membership under specific conditions:
| Reason | Freeze Fee | Duration |
|---|---|---|
| Medical/Travel | $0 – $50 | Up to 3 months |
| Seasonal (Snowbirds) | $10/month | Up to 6 months |
Freezing lets you keep your membership active without full payments, and avoid cancellation fees.
Equinox Membership Cancellation Reddit Tips
Here’s what real users say on Reddit:
- “I walked into the club and submitted a form—done in 5 minutes.”
- “Be cautious—they tried to bill me after the 30-day window.”
- “I recommend freezing instead of canceling if you’re unsure.”
Search: ‘Equinox membership cancellation Reddit’ for latest tips and stories.
Related: Equinox 7 Day Pass Price & Day Pass Info
Before canceling, consider using the Equinox 7-day pass or a paid day pass to hold you over until you transition:
| Type | Price Range |
|---|---|
| Day Pass | $35–$75 |
| 7-Day Guest Trial | Often Free (via promo/referral) |
Ask your club about these short-term options if you’re not ready to fully quit.
FAQ – Cancel Equinox Membership
Can I cancel Equinox membership online?
Yes, but it’s limited. Start the process online, then follow up by email or phone.
What’s the cancellation fee for Equinox?
Usually between $100–$300 if canceled within the first year.
Can I cancel Equinox membership within the first year?
Yes, but expect to pay an early termination fee unless you qualify for exceptions.
How do I cancel Equinox membership via letter?
Send a written request with your ID, club, and desired cancellation date—30 days’ notice required.
Does Equinox have a cancellation email?
Yes: memberservices@equinox.com is the general contact.
How do I cancel Equinox membership after one year?
You can cancel with 30 days’ notice, and there’s no fee.
Can I freeze my Equinox membership?
Yes—freezing options exist for travel, medical, and seasonal reasons.
Is there a way to cancel Equinox via app?
You can start the request, but final confirmation must be via email or in person.
What is Equinox’s cancellation phone number?
Call 1-866-332-6549 or your home club.
Can I cancel Equinox without visiting the club?
Yes—send an email or certified letter with all necessary details.
Does Reddit have advice on Equinox cancellations?
Yes—search Equinox membership cancellation Reddit for real user experiences.
What happens if I stop paying Equinox?
You’ll likely incur late fees and collection efforts—never ghost the contract.
Can I transfer my Equinox membership instead?
Equinox generally does not allow transfers, but check with your club manager.
What’s the best way to avoid fees when canceling?
Freeze the membership or cancel after the first year with proper notice.
Does Equinox offer refunds upon cancellation?
Generally, no refunds, but unused prepaid months may be prorated upon request.
Final Thoughts: Canceling Equinox the Smart Way
Canceling your Equinox membership doesn’t have to be stressful. With proper timing, written notice, and a little patience, you can exit your contract cleanly. Whether you’re canceling within the first year, going month-to-month, or exploring freezing options—this guide has you covered.
Be proactive, keep a written record, and always ask about any Equinox cancellation fees or freeze options before deciding to leave. It might just save you money and hassle.
Disclaimer: This guide is for informational purposes. Policies and fees may vary by location. Always check with your home Equinox club for the latest details.